Receptionist - ThinkInsure [Canada]

 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

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This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

What’s it like working as a Receptionist at ThinkInsure?
The Receptionist, reporting to the Office Manager will bring exceptional, dynamic, and service-driven energy to our team. The Receptionist will be responsible for answering client calls, directing them to the correct individual, and organizing/distributing couriers and mail. The receptionist will also be responsible for other insurance related administrative tasks and providing support to the management team.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

• Field Incoming calls and distributing calls to broker and broker partner
• Check and distribute voicemails to brokers
• Sort, review, and distribute incoming couriers and mail according to specified procedures
• Retrieving EDocs and moving over to Pathway folder
• Main and upkeep an internal phone number and extensions list on a regular basis
• Regular maintenance and updates to Broker Management System (IE pathway support)
• Input claim notices in PowerBroker
• Administrative duties to support ThinkInsure management team
• Other clerical duties on an adhoc basis

So are YOU our next Receptionist? You are if you…

• Minimum of 2 years of office administration
• Strong customer service, organizational and time management skills
• Working knowledge with Google Workspace (Google Docs, Sheets, Slides, etc)
• Accustomed to a fast-paced working environment.
• Knowledge of the insurance industry is preferred.
• Excellent collaboration and interpersonal skills.
• Strong attention to detail and able to complete tasks with a high degree of accuracy.
• High level of integrity, confidentiality, and accountability.
• Excellent written and verbal business communication skills.

Sounds like you? Click below to apply!
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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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